Confidentiality

Personal Data – Website Management

The activities related to the website https://www.communicationqualite.fr/ involve the processing of personal data.

What does the privacy policy cover?

This policy informs you about the characteristics of these processes and your rights concerning your personal data.

This privacy policy is drafted in accordance with Law No. 78-17 of January 6, 1978 (known as the "Data Protection Act" or "LIL") and the General Data Protection Regulation ("GDPR") No. 2016/679.

Who is responsible for this policy?

The data controller is the company Communication Qualité, represented by its legal representative Guillaume PATERNOT.

The contact email address is: guillaumepaternot@outlook.com

Who is this policy addressed to?

This policy addresses the users of the site: internet users who browse the site.

It also concerns:

individuals subscribing to the newsletter
individuals creating an account on the site
individuals contacting us through the contact form on the site
individuals publishing reviews and comments on our site
individuals making appointments with us via an e-calendar
individuals we reference on the site as partners

Purposes (what the collected data is used for)?

The processing has the purpose of managing the website.

This processing allows for:

management of newsletter subscriptions
management of inquiries via the contact form
management of reviews and comments published on the site
management of appointments (e-calendar)
referencing partners on the site

Legal Basis for Processing

The legal bases for processing are as follows:

For managing newsletter subscriptions, the legal basis is the consent of the subscriber.
For managing inquiries via the contact form, the legal basis is legitimate interest (enabling online communication) or the execution of pre-contractual measures (creating quotes upon request).
For managing reviews and comments published on the site, the legal basis is the consent of the individuals concerned.
For referencing partners on the site, the legal basis is the consent of these individuals.

Data Retention Period

The data processed is retained for a duration not exceeding that which is necessary for the purposes for which it is recorded (principle of data minimization).

The maximum retention periods are as follows:

For managing newsletter subscriptions: the email address is retained as long as the individual does not unsubscribe.
For managing inquiries via the contact form: 3 years from the request.
For managing reviews and comments published on the site: 5 years from publication.
For referencing partners on the site: 5 years from publication.

Processed Data

The data controller processes the following categories of data:

Civil status, identity, identification data, images (name, first name, address, photograph, date and place of birth, etc.)
Connection data (IP addresses, logs, device identifiers, login identifiers, timestamp information, etc.)

Mandatory or Optional Nature of Data Collection

The collected data is mandatory to achieve the processing purposes.

Data Sources

The data is transmitted directly by the individual concerned.

Data Recipients

The personal data collected is reserved for the use of the data controller. No personal data is transferred by the data controller to recipients.

What security measures are in place?

The data controller implements appropriate technical and organizational measures to ensure a level of security suitable to the risk.

The data controller takes measures to ensure that any natural person acting under the authority of the data controller or under that of the processor, who has access to personal data, does not process it, except on the instruction of the data controller, unless required to do so.

The following specific security measures have been taken:

The hosting of the website is provided by Wix.com Inc.

Existence of Transfers of Data to a Country Outside the European Union and Associated Guarantees

The data controller does transfer personal data outside the European Union.

The data controller commits to ensuring that these transfers are made:

To countries providing an adequate level of protection as per European data protection authorities or with appropriate guarantees under Article 46 of the GDPR, or
In compliance with Article 49 of the GDPR.

Automated Decision-Making

The processing does not involve fully automated decision-making.

Fate of Personal Data After Death - Rights of Access, Rectification, Deletion, and Portability of Data

An individual concerned by processing can set directives regarding the retention, deletion, and communication of their personal data after their death. These directives can be general or specific.

An individual concerned by processing also has a right of access, opposition, rectification, deletion, and, under certain conditions, portability of their personal data. The individual has the right to withdraw consent at any time if consent forms the legal basis for processing.

The request must state the name and surname, email address or postal address of the individual concerned, and must be signed and accompanied by a valid proof of identity.

They can exercise these rights by contacting:

Communication Qualité

257 rue saint martin, 75003 Paris

+33 (0) 7 85 01 13 43

guillaumepaternot@outlook.com

Réclamation

La personne concernée par un traitement a le droit d’introduire une réclamation auprès de l’autorité de contrôle (CNIL) : https://www.cnil.fr/fr/webform/adresser-une-plainte