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Generative AI at the service of customer relations

Using artificial intelligence in your business helps you optimize time-consuming tasks and maximize your performance. This training provides you with concrete techniques to responsibly exploit the benefits of AI and strengthen your customer relationships.

  • Understand how AI solutions work.

  • Identify the challenges and limits of artificial intelligence.

  • Implement an automation strategy to strengthen customer relationships.

  • Create custom conversational assistants.

Training objectives

  • A personalized program to meet your needs.

  • An experienced trainer, specialist in artificial intelligence, automation and digital transformation.

  • Training focused on application.

  • Comprehensive monitoring to anchor learning.

Training Highlights

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Our programs are flexible
Contact us for a personalized study

  • This training is aimed at all professionals, managers and employees who wish to improve their customer relations strategy using artificial intelligence.

Who is this training for?

  • Round table and analysis of needs at the start of training.

  • Practical exercises focused on customer relations adapted to real situations in your company.

  • Submission of a summary document and updated materials.

Teaching methods and resources

Terms and conditions

Place

  • In person at your premises or in an external room.

  • Remotely via virtual classes.

  • In addition: Micro-learning & E-learning (contact us).

  • Accessible to people with disabilities.

 

Number of participants

  • Maximum 6.

 

Duration

  • 1 or 2 days depending on your needs (either 7 hours or 14 hours).

 

Price

  • From €1,850 per day per group.

  • Validation of acquired knowledge before and after training, to adjust recommendations.

  • A certificate of completion and a certificate of attendance will be provided at the end of the training.

Assessment

  • Sponsors have 15 days to confirm registration after sending the quote or agreement.

  • The time to access the training varies from 48 hours to 2 months depending on the funding requested.

  • The process includes a telephone interview to understand and analyze your expectations.

Registration

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